Help and support Managing your account Here you will find all the information you need to know about managing your account with Close Brothers Savings. Withdraw Can I amend my notice to withdraw? Can I withdraw money early? Can I withdraw money from my account? How do I give an instruction? Can I withdraw money from my Corporate Notice Account? Can I withdraw money from my SME Notice Account? Can I withdraw money from my Business Fixed Term Deposit? Transfer Can I transfer my funds to a different account with Close Brothers Savings? Statements Will I receive statements? Will I get a closing statement? What is a statement? Can I download my statements online? What is the online document library? Where are my missing documents from my document library? How do I update my contact preferences? Annual Certificate of Interest When will I receive my annual certificate of interest? What is an annual certificate of interest? Maturity Why has my account number changed? How do I find out my maturity date? Can I add money to my maturing Fixed Term Deposit? How do I give a maturity instruction? What happens when my Fixed Term Deposit reaches maturity? How and when will you contact me about my maturity? Can I transfer my maturing Fixed Term Deposit into my other Close Brothers Savings account? What should I do if I have missed my maturity date? Closing your account Will my details be deleted when my account is closed? Can I transfer my maturing account into my other Close Brothers Savings account? Can I close my account? How do I contact Close Brothers Savings if I want to close my account? How do I close my account? What does closing balance mean? Contacting Close Brothers Savings What will I need when I call you? How can I contact Close Brothers Savings? How will I be notified about rate changes?
Withdraw Can I amend my notice to withdraw? Can I withdraw money early? Can I withdraw money from my account? How do I give an instruction? Can I withdraw money from my Corporate Notice Account? Can I withdraw money from my SME Notice Account? Can I withdraw money from my Business Fixed Term Deposit?
Statements Will I receive statements? Will I get a closing statement? What is a statement? Can I download my statements online? What is the online document library? Where are my missing documents from my document library? How do I update my contact preferences?
Annual Certificate of Interest When will I receive my annual certificate of interest? What is an annual certificate of interest?
Maturity Why has my account number changed? How do I find out my maturity date? Can I add money to my maturing Fixed Term Deposit? How do I give a maturity instruction? What happens when my Fixed Term Deposit reaches maturity? How and when will you contact me about my maturity? Can I transfer my maturing Fixed Term Deposit into my other Close Brothers Savings account? What should I do if I have missed my maturity date?
Closing your account Will my details be deleted when my account is closed? Can I transfer my maturing account into my other Close Brothers Savings account? Can I close my account? How do I contact Close Brothers Savings if I want to close my account? How do I close my account? What does closing balance mean?
Contacting Close Brothers Savings What will I need when I call you? How can I contact Close Brothers Savings? How will I be notified about rate changes?