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Important update
    Changes to the Bank of England Base Rate

    The Bank of England decreased Base Rate from 5.00% to 4.75% on Thursday 7 November 2024. Following this announcement, we will be reviewing how this impacts our current savings interest rates and this may mean we need to change your variable interest rate if this is applicable to your product. If we do, we will be in touch to let you know and provide you with your options.

    Customer forms

    From changing your address to adding a new Financial Adviser, you'll find all of our customer forms here, in one easy place.

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    Change of details forms

     

    If you have an online account with us, using our secure message service, you can update your postal address, phone number and email address. 

    Please note, to change your nominated bank details, you must complete and return a change of nominated bank details form. 

    If you don't have an online account, please complete and return the relevant change of details forms below.