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Important update

Christmas opening times 2024

Over the festive period, our Customer Services team will be here to support you. You can find details of when they'll be available by clicking below.

View our opening hours

Bereavement

Grant of Probate

I have a joint account but my spouse has passed away. Do I still have to provide you with a grant of probate?

If the value of the funds is under £5,000, will I need a grant of probate?

What if I need to pay inheritance tax?

What happens if the deposit reaches maturity before we receive the grant of probate?

How do I apply for a grant of probate?

What is a grant of probate?

ISAs

What is an Additional Permitted Subscription (APS)?

How does APS work?

Does the APS affect your ISA allowance for the current tax year?

Can I use my APS with another provider?

Wills

What do you have to do as executor/administrator of a person's will?

What if there isn't a will?

When someone dies, who should take responsibility for the administration?

Accessing funds

As an executor or administrator how do I access the funds the deceased may have held with you?

Can I access funds to pay for funeral expenses?

Further support

After a bereavement, who can I turn to for further support?

Can't find your answer?

Contact our Customer Services team.

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